Frequently Asked Questions
Frequently Asked Questions - Venice Home Store
1. What materials are used in Venice Home bed sheets?
Venice Home bed sheets are made from 100% Turkish cotton, known for its softness, durability, and breathability. Our sheets are jersey knit, providing a comfortable, T-shirt-like feel that gets even softer with each wash.
2. Do your bed sheets fit deep mattresses?
Yes, our fitted sheets are designed with deep pockets to accommodate mattresses up to 16 inches thick, ensuring a snug and secure fit.
3. What sizes are available for your bed sheets?
We offer bed sheets in a variety of sizes, including Twin, Twin XL, Full, Queen, King, and California King. Each set includes a fitted sheet, flat sheet, and two pillowcases (one pillowcase for Twin and Twin XL sizes).
4. How do I care for my Venice Home bed sheets?
Our bed sheets are machine washable. For best results, wash them in cold water on a gentle cycle, and tumble dry on low heat. Avoid using bleach or harsh detergents to maintain the softness and longevity of the fabric.
5. What is the return policy for your products?
We offer a 30-day return policy on all our products. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please ensure the items are not used and in their original condition.
6. Do your duvet covers have corner ties?
Yes, our duvet covers feature four corner ties to keep your duvet securely in place, preventing it from shifting or bunching up inside the cover.
7. Are your products eco-friendly?
Yes, Venice Home products are eco-friendly and are OEKO-TEX Standard 100 and OEKO-TEX MADE IN GREEN certified, ensuring that they are free from harmful substances and produced in environmentally friendly facilities. Additionally, our bed sheets and duvet covers are made from natural Turkish cotton, a renewable resource that is gentle on the environment. Our packaging is also minimal and reusable.
8. What makes Venice Home bed sheets unique?
Venice Home bed sheets are crafted from premium Turkish cotton and are jersey knit for ultimate softness and comfort. Our sheets are designed to be durable, breathable, and suitable for all seasons, offering luxury and practicality in one. Plus, they are certified by OEKO-TEX for their high safety and environmental standards.
9. Can I purchase matching pillowcases separately?
Yes, we offer additional pillowcases that match our bed sheet sets. You can purchase them separately to complete your bedding ensemble or to have extra pillowcases on hand.
10. How do I contact customer service?
You can reach our customer service team by emailing hello@venicehome.store. We’re here to assist you with any questions or concerns.
11. Do you offer international shipping?
Currently, we ship our products within the United States. We are working on expanding our shipping options to include international destinations in the near future.
12. Are your products available in retail stores?
At this time, Venice Home products are exclusively available through only online platforms. This allows us to offer the best prices and ensure the highest quality standards.